Octopus Energy Reviews: In 2016, Octopus Energy entered the UK energy sector, using technology to build a leaner company from the ground up, keeping customers satisfied and prices down. As a standard, Octopus Energy tariffs all provide 100% renewable electricity, with the option of offsetting the gas you use. Octopus also has no exit costs, a year-on-year commitment, direct pricing and personalized service. UK-based energy specialists respond to e-mails and calls to Octopus Energy, with average call waiting times of less than one minute. Customers of Octopus Energy have access to an online account, with features from editing amounts and dates for Direct Debit, entering a meter reading, controlling preferences for email and account, demanding a credit refund, and booking a smart meter installation.
All Octopus energy tariffs provide 100 percent renewable electricity, with clean, green sources such as solar and wind power meeting energy needs. Octopus will offset the carbon emissions from the gas consumers use for a few extra pounds per month to reduce the carbon footprint much more.